Frequently Asked Questions (FAQ) about the Student Portal (SRJC-myCubby)

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Question Text Answer Audio Answer
How do I access my Student Portal? Question 1 Question 1
What will I find in the Student Portal? Question 2 Question 2
What if I don’t have a Student Identification Number (SID)? Question 3 Question 3
What do I do if I forgot my Student Identification Number (SID)? Question 4 Question 4
What do I do if I forgot my Personal Identification Number (PIN Code)? Question 5 Question 5
How do I get my grades? Question 6 Question 6
How do I add a class to my schedule? Question 7 Question 7
How do I drop a class from my schedule? Question 8 Question 8

Frequently Asked Questions (FAQ) about the Student Portal (SRJC-myCubby)

Question 1:            How do I access my Student Portal?

Answer:               Open a browser and use the following link to bring up the Student Portal login page.

                                http://busapp02.santarosa.edu/portal

 

                                To login you will need your Student Identification Number and your pin code.  If this is the first time you have logged in your pin code will be your birthday in the form mmddyyyy. For example if your birthday is February 4, 1985 then your pin would be 02041985.

                               

                                If you have forgotten your ID Number and/or Pin Code look on left side of the Student Portal login page for help.

 

 

Question 2:            What will I find in the Student Portal?

Answer:               Your portal is designed to help you communicate with Santa Rosa Junior College.  You will be able to:

·         Submit a new application to the College

·         Add, Drop, and Register for classes

·         View grades for each term or all grades at Santa Rosa Junior College

·         Pay Fees

·         Contact the college with your questions

·         Lookup your student information including:  schedule of classes,  fee waivers, holds, academic plan, registration priority, placement results, approved challenges, approved equivalencies, and more

·         Receive announcements from the college and from your instructors

 

Question 3:            What if I don’t have a Student Identification Number (SID)?

 

Answer:               You will receive your assigned Student Identification Number (SID) when you apply to the college. Go to the following link for directions on applying to Santa Rosa Junior College.  You can apply online, in person, by fax, or by mail.

                        To apply online go to the following link and select “Apply for Admission” to complete the California Community College online application.

                        http://www.cccapply.org/

                        To apply in person, by fax, or by mail use the following link for directions.

                        https://www.santarosa.edu/app/admissions/

 

 

Question 4:            What do I do if I forgot my Student Identification Number (SID)?

 

Answer:               If you forgot your Student Identification Number, do the following:

·         Go to the Student Portal login page

http://www.santarosa.edu/portal

·         On the left side of the page click on the link “I forgot my SID Number”

·         Follow the directions on the web page to get your SID

 

Question 5:            What do I do if I forgot my Personal Identification Number (PIN Code)?

 

Answer:               If you forgot your Personal Identification Number (PIN Code), do the following:

·         Go to the Student Portal login page http://www.santarosa.edu/portal

·         On the left side of the page click on the link “I forgot my PIN Code”

·         Follow the directions on the web page to get your PIN Code

 

Question 6:            How to I get my grades?

 

Answer:               To view your grades and unofficial transcript online do the following:

·         Login to the Student Portal (See “How do I access my Student Portal” if necessary)

·         On the left side of the page click on the link “View Grades”

·         Select the desired semester and your grades will display

 

Question 7:            How do I add a class to my schedule?

 

Answer:               To add a class online do the following:

·         Login to the Student Portal (See “How do I access my Student Portal” if necessary)

·         On the left side of the page click on the link “Add/Drop/Register”

·         Follow the directions on the page

 

Question 8:            How do I drop a class from my schedule?

 

Answer:               To drop a class online do the following:

·         Login to the Student Portal (See “How do I access my Student Portal” if necessary)

·         On the left side of the page click on the link “Add/Drop/Register”

·         Follow the directions on the page